Privacy Policy

1. Introduction

ExpertPress ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered e-book generation service.

By using our Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access or use our Service.

2. Information We Collect

2.1 Information You Provide:

• Account Information: Name, email address, password, billing information
• Content Data: E-book topics, prompts, preferences, generated content
• Payment Information: Credit card details, billing address (via Stripe)
• Communications: Messages via contact forms or support

2.2 Information Automatically Collected:

• Usage Data: Features used, e-books generated, timestamps
• Device Information: Browser type, OS, IP address
• Cookies: Session and preference tracking
• Analytics: Third-party analytics services

3. How We Use Your Information

• To provide, operate, and maintain our Service
• To generate AI-powered e-books based on your requests
• To process payments and manage subscriptions
• To communicate with you for support and updates
• To improve, personalize, and optimize our Service
• To monitor usage and detect technical issues
• To prevent fraud and ensure security
• To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers:

• Payment Processing: Stripe
• AI Services: OpenAI
• Hosting: Cloud infrastructure providers
• Email Services: Email delivery platforms

4.2 Legal Requirements: We may disclose information if required by law or to protect our rights.

4.3 Business Transfers: Your information may be transferred in a merger or acquisition.

5. Data Security

• Encryption of data in transit (SSL/TLS)
• Encryption of sensitive data at rest
• Regular security audits and updates
• Access controls and authentication mechanisms
• PCI-compliant payment processing

No method of transmission is 100% secure. We strive to protect your information but cannot guarantee absolute security.

6. Data Retention

6.1 Account Data: Retained while your account is active.

6.2 Generated Content: Stored until you delete them or close your account.

6.3 Deletion: Upon account deletion, we delete or anonymize your data within 90 days, except where legally required.

7. Your Rights and Choices

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Object: Object to certain processing
• Withdraw Consent: Withdraw consent for data processing

Contact us at support@ExpertPress.com to exercise these rights.

8. Cookies and Tracking

• Maintain your logged-in session
• Remember your preferences
• Analyze usage patterns

You can control cookies through your browser settings. Disabling cookies may affect functionality.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before providing information.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children. Contact us if you believe we have collected information from a child.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

12. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted with an updated "Last Updated" date. Continued use constitutes acceptance.

13. Contact Us

For questions about this Privacy Policy:

• Email: support@ExpertPress.com
• Support: Contact Form